Paralegal / Legal Secretary Supervisor 
Global Law Firm

Location: Boston, Massachusetts – Back Bay Area
The Organization: Large U.S. Based Multinational Law Firm

Salary & Benefits: Base salary to $130K and generous Performance Based Bonus; Medical, Dental and Vision Coverage; Transit Program; generous Paid Time Off; 401K w/match; Gym, Life Insurance; exceptional culture, noted firm with historical stability, security and career growth. Noted as, "One of the most desired law firms to work for globally".

Summary: Top-ranked AM multinational law firm is seeking a Paralegal Legal Secretarial Supervisor to support the Boston Office. The Paralegal / Legal Secretary Supervisor will supervise the daily workflow of all legal assistants and secretaries within the Boston Office, (25 employees). Heavy interaction with cross-functional departments regarding department needs.

Key Responsibilities:

• Manage the overall paralegal / secretarial, legal assistant and departmental management relationships with regard to legal secretarial and paralegal / legal assistant matters for appox 25 employees.
• Maintain a solid understanding of all aspects of services provided in your Paralegal / Secretarial Department and the Firm's related Paralegal, Case Management, and Litigation Departments. The Paralegal / Secretarial Department plays a key role in the entire firm.
• Maintain an active working relationship with Partner(s) and Senior Management to evaluate departmental procedures and implement changes as appropriate
• Develop, implement and maintain the department’s procedures and best practice guidelines; analyze data and make appropriate recommendations
• Assist with hiring, orientations and ongoing training of those in your department
• Maintain budgets in areas of responsibility
• Keep abreast of developments in the legal market to ensure the departmental practices are current
• Direct coordination of secretarial projects: identify resources required, oversee ongoing projects and communicate effectively with administration
• Actively source for alternative methods and best practices for all workflow and procedures
• Manage and address employee and performance issues to ensure optimal results
• Oversee the development of team members and provide the necessary training

• 6 to 7+ years of supervisory experience in a law firm preferred
• Bachelor’s Degree required
• Excellent well-developed management and interpersonal skills and organizational skills
• Ability to interface, develop and maintain professional relationships with attorneys and staff
• Ability to positively tackle problems, provide solutions and engage with others to ensure proactive steps are taken
• Ability to manage multiple priorities and deadlines under time constraints
• A person seeking long-term career security and stability in a noted global law firm

Contact

Mary Suneetha
Managing Director
Filcro Legal Staffing

Resume Submission Link

Mobile Job Link  https://www.filcrolegalstaffing.com/human-resource-jobs-in-law-firms

Text Page http://lawfirmpeople.com/html/secretarial_supervisors.html#Boston-Supervisor

• Manage the overall Secretarial, Reception and Word Processing functions, and the respective departmental managers
• Must have a solid understanding of all aspects of services provided in the Secretarial, Reception and Word Processing Departments, ensuring staff completes all tasks effectively
• Maintain frequent contact with managers and staff
• Ensure optimal support for partners, attorneys and clients is provided
• Maintain an active working relationship with oversight partner(s) to evaluate departmental procedures and implement changes as appropriate
• Develop, implement and maintain the department’s procedures and best practice guidelines; analyze data and make appropriate recommendations
• Proactively assess business requirements to develop solutions and drive improvements across Secretarial, Reception and Word Processing Departments
• Maintain budgets in areas of responsibility; manage them on a regular basis
• Keep abreast of developments in legal market to ensure the departmental practices are current
• Conduct the performance and salary review process; make compensation recommendations
• Manage and address employee and performance issues to ensure optimal results
• Oversee the development of team members and provide necessary training

• Bachelor's Degree required
• 10+ years of relevant staff management experience in Secretarial and Word Processing Departments
• Management experience in a law firm or professional services environment preferred
• Excellent well-developed management and interpersonal skills and organizational skills
• Ability to interface, develop and maintain professional relationships with attorneys and staff
• Ability to positively tackle problems, provide solutions and engage with others to ensure proactive steps are taken
• Ability to manage multiple priorities and deadlines under time constraints

Resumes: Direct e-mail link for this job
Please leave Director of Secretarial Services in the subject line. Thank you

This Job Link: http://www.filcro.com/legal-secretarial-supervisor.html#Director-Secretarial-Services-NYC

• Able to manage and direct and providing guidance to different departments 
• Able to analyze data and make recommendations 
• Experienced in coordinating cohesive  24/7 attorney support
• Experienced in developing and implementing new procedures
• Able to develop and implement changes to department policies and procedures as needed 
• Experience preparing  annual budgets and exercising cost control
• Able to conduct effective staff evaluations and provide regular mentorship to managerial staff
• Maintain a hands-on management approach with the readiness to jump in and work alongside the team as needed
• Able to develop and coach new and existing employees
• Identifying specific training needs and coaching new and existing staff
• Able to partner with HR staff for recruitment positions

• Bachelor’s degree required
• 7+ years of experience managing a large support or service team, within a professional services environment
• Able to be confident and able to interact effectively with key stakeholders to build consensus around common goals
• Excellent interpersonal skills
• Ability to work in an integrated team environment
• Ability to build professional working relationships with attorneys and staff members
• Ability to present ideas clearly, both orally and in writing
• Superior analytical skills and financial know-how
• A demonstrated ability to understand and convey service principles
• Proficiency in Microsoft Office
• Ability to independently manage tasks, projects and deadlines

Resumes: Direct e-mail link for this job
Please leave Legal Secretarial Manager in the subject line. Thank you

This Job Link: http://www.filcro.com/legal-secretarial-supervisor.html#NYC-LSM-185-SK

• Make hiring and staffing decisions for Client Services 
• Provide direction, guidance and training to Client Services
• Administer performance evaluations and salary reviews for Client Services supervisors and staff
• Ensure Client Services supervisory staff keeps accurate and current employee documentation
• Work closely with the Human Resources department on all Client Services employee issues
• Coordinate Client Services employee schedules to ensure proper coverage on all desks, prepare and distribute desk assignments, and request staff to change shifts or work overtime when necessary
• Analyze and approve all Client Services expenses, diaries and overtime reports
• Coordinate Client Services staff training schedules
• Conduct regular meetings and provide weekly Client Services staff feedback
• Conduct orientation and training for new Client Services employees and provide weekly feedback during their evaluation period
• Oversee the development of annual Client Services budget, monitor expenses and exercise cost control
• Developing, implement and maintain Client Services departmental policies and procedures including all program material and documentation
• Implement all emergency procedures
• Oversee the smooth running of Travel Services

Provide reception desk coverage and perform other duties as assigned

• High School diploma or equivalent, Bachelor's degree preferred
• 5+ years’ experience supervising a large Client Services department
• Excellent customer service skills
• Have the ability to lead by example and communicate in a professional manner
• Have the ability to work well under pressure and coordinate several activities at one time
• Have the ability to deal discreetly with confidential information
• Have the ability to solve problems and answer questions efficiently and professionally
• Proficient in Microsoft Word and Excel
• Available to work beyond scheduled hours on weekends and holidays as needed.

EEO EMPLOYER:  Filcro Legal Staffing and the organizations we represent are equal opportunity employers. We recruit, employ, compensate and promote Law Firm Client Services Professionals regardless of race, religion, creed, color, national origin, age, gender, sexual orientation, disability, or veteran status and we comply with all federal and state laws.  All jobs are listed by salary and location for public review. 

Resumes: Direct e-mail link for this job
Please leave Manager Client Services in the subject line. Thank you

This Job Link: http://www.filcro.com/legal-secretarial-supervisor.html#Law-Firm-Client-Services

Resumes: Direct e-mail link for this job - Please leave Legal Secretarial Supervisor in the subject line

Highly respected major international law firm seeks a secretarial supervisor to handle reviews, attendance, interviewing, new hires and coverage schedules.

A person who enjoys a professional, upbeat and positive work environment will enjoy the firm's stability and security offered.

General supervision of administrative assistants on assigned floors

Oversee daily attendance

Arrange coverage (floaters) for principals

Walk around floors in the morning to check on arrivals

Be visible on the floors during the day to observe staff

Approve leave (personal and vacation)

Approve overtime

Welcome new employees

Inform Word Processing Supervisor of upcoming vacations

Meet with staff regarding performance

Staff Recognition Awards

Holiday Party Committee 

• Supervisory experience as a secretarial manager or secretarial supervisor
• Good organizational skills
• The ability to manage a schedule of 35-50 staff members 
• A person who will enjoy and maintain a positive and productive work environment.

Resumes: Direct e-mail link for this job - Please leave Legal Secretarial Supervisor in the subject line

Entrance on 41st Street and Madison 
8th Floor Reception 

212-599-0909 ext 201 - Employers Page