Here, junior and senior level Law Firm Training, Legal IT Systems, Software, Network, Technology Trainers, Audio Visual and LAN candidates can identify employment opportunities in law firms and legal environments in major corporations. 

Please feel free to contact us if you have any special IT needs or don't find what you're looking for during your visit with us. 

From all of us at Filcro Legal Staffing, thank you for visiting with us today and enjoy our IT job listings.

Days & Hours:  Monday - Friday |  12PM to 8PM

Key Responsibilities:

• Establish schedules, set priorities and provide guidance and support to help desk staff
• Provide coaching to team members on performance, operational procedures and techniques for troubleshooting various technologies
• Complete employee performance evaluations and recommend various salary actions
• Ensure that IT Help Desk services are being operated in an efficient manner across the Firm
• Manage help desk ticket requests using Service Now and make sure that each is responded to promptly
• Act as a representative of the IT Help desk when responding to assistance requests
• Troubleshoot, identify, and research IT issues and interface with staff via telephone or in person
• Monitor active and resolved IT support issues/tickets and check for whether they need to be escalated to a higher level support staff and create or update articles through Knowledge Base to act as a resource for other IT staff members
• Install updates on software throughout the Firm when needed
• Manage hardware/software inventory
• Provide back up Help Desk support to administrative and legal staff whenever needed

• Bachelor's Degree required
• 5+ years experience providing telephone-based IT support and/or desk-side technical support
• Supervisory experience is a must as well as experience working in a Law Firm
• Microsoft Office application suite exposure, as well as iManage, Payne, Workshare, DocXtools, SMS, Micorsystems, Litera
• Strong knowledge of PC systems and MAC systems (desktop and laptop), as well as wireless devices and printer hardware
• Previous experience supporting mobile devices or with Mobile
• Device Management platforms (Airwatch)
• Previous experience with entering and tracking tickets in an incident management system (Service Now)
• Knowledge of VOIP technology telephone system
• Previous experience with Active Directory
• Wireless device support (Blackberry, Droid, iPhone, iPad, etc)
• Remote help desk support experience (RDP, VPN, Citrix, etc.)
• Knowledge of Video Conferencing systems


Any of the following certifications would be a plus:

MCITP: Enterprise Desktop Support Technician on Windows
MCITP: Enterprise Desktop Administrator on Windows 7
MOS: Microsoft Office Specialist; Certification in Word, Excel and Outlook (version 2016) PowerPoint or Access, Network+ preferred.
ACMT: Apple Certified Macintosh Technician
HDI Help Desk Analyst Certification
 

• Serve as initial point of contact for telephone and e-mail inquiries on the Firm’s software applications, hardware, printers and remote technologies directed to the Information Technology department
• Customer service oriented
• Able to handle to handle high volume
• Strong personal organization, time management, planning and project coordination
• Excellent problem-solving, communication and interpersonal skills are required
• Follow up on calls escalated to interdepartmental teams
• Provide onsite desktop support to users on a regular basis
• Respond to occasional after-hours/emergency support requests as needed
• Responsible for installing and maintaining all end user IT equipment. This includes personal computers, laptops, printers, electronic devices and the software that runs on these systems
• Maintain accurate records of all maintenance, inventory and security measures associated with the Firm’s inventory

• Bachelor’s degree is preferred 
• 2+ years of experience in a technical environment 
• Experience providing telephone based technical support and/or desk side technical support
• Ability to communicate technical subject matter to non-technical staff
• Proven track record of being detail oriented, with outstanding follow-through
• Strong knowledge of PC systems and MAC systems, wireless devices and printer hardware
• Ability entering and tracking tickets in an incident management system
• Knowledge of VOIP technology telephone system a plus
• Experience with Active Directory 
• Ability to troubleshoot wireless handheld devices 
• Ability to troubleshoot remote technologies 
• Excellent ability to follow procedures and processes to ensure we remain IT Compliant.
• Knowledge of Video Conferencing systems a plus

 

KEY RESPONSIBILITIES:

• Retrieves billing, accounting, financial, and related data from a Microsoft SQL Server database to produce reports needed by partners, clients, management, and staff members
• Designs and develops applications to streamline and standardize billing and related reporting
• Stays current with developments in the information technology and legal industries to determine needs, requirements, opportunities, and impact to department and Firm
• Provides support and training to staff members on various applications, including ADERANT Expert, Excel, the departments custom Excel/VBA macros, and SQL Server Reporting Services (SSRS)
• Mines and analyzes data regarding unbilled, accounts receivable, credits, and related metrics to assist the Firm in maximizing billing and collections and performance on specific engagements
• Prepares ad hoc reports as requested
• Prepares supporting documentation relating to applications used by the department
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others

• Bachelor’s degree
• 3+ years of related experience
• Advanced  knowledge of and experience with Microsoft Excel
• Experience working with Visual Basic for Applications (VBA), Visual Basic (VB), or VB.Net, SSRS, C# and Team Foundation Server
• Experience working with ADERANT Expert and its underlying table structure
• Experience working with queries in Server SQL; Transact-SQL, SQL Management Studio and SQL Report Builder 
• Knowledge of MS Outlook, MS Word, with the ability to learn new software and operating systems
• Effectively communication skills, both verbally and in writing
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to analyze Firm and coworker information needs and translate them into technology solutions
• Ability to document requirements and functionality
• Ability to prioritize, handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to use discretion and exercise independent and sound judgment
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

• Support the day to day Conference Technology operational needs.
• Organize daily operational needs and provide daily activity report to the Firmwide Conference Technology Manager.
• Produce monthly report as required to the Firmwide Conference Technology Manager.
• Maintain documentation on all maintenance activities, projection lamp hours, any equipment changes and incident reports.
• Set up and test video conferences with the Firmwide video conference specialist.
• Set up audio conferences  (microphones, sound systems, speakerphones, conference calls) 
• Set up and maintain visiting attorney offices.
• Set up presentation equipment (LCD projectors, screens, videos) 
• Ensure daily that all onsite Conference Technology systems are fully functional.
• Daily coordination and communication with the local conference center scheduler to insure the client’s needs are provided and supported as requested.
• Maintain sufficient inventory of supplies (batteries, cables, DVD's, power supplies)/ ensure operating efficiency of equipment. 
• Perform system maintenance as scheduled and work with vendors as required. 
• Coordinate with meeting host to confirm full understanding of what they are trying to achieve during their meeting.
• Coordinate and approve after hours coverage of conference technology staff.
• Daily check of projectors, VC units and audio DSP equipment in conference rooms to insure they remain in good working order.
• Schedule quarterly detailed testing of all conference room equipment.
• Schedule daily meetings with conference center manager to review upcoming meetings.
• Able to provide direction and resolution in high-pressure circumstances. 
• Maintain confidentiality in all client and firm matters. 

• 5+ years previous AV experience in a conference center environment. 
• Must have a current InfoComm CTS certification 
• Exceptional customer service abilities. 
• Superior oral and written communication and problem-solving/strategizing skills. 
• Willingness to learn and adapt to new systems and procedures/stay current with AV technology. 
• Basic proficiency in core application suite.
• Basic PC troubleshooting skills.
• Able to set up, troubleshoot, perform routine maintenance and operate AV systems.
• Capable of developing event work flow plans.
• Able to develop detailed AV and VTC test plans.
• Able to understand and develop technology strategies and road maps. 
• Solid Interpersonal, strategic leadership, and decision making skills. 
• Ability to lift at least 30 pounds and able to move freely within the workplace. 
• Strong Knowledge of Microsoft PowerPoint

• Responsible for Elite 3E Application/administration, providing overall technical and process support of the Thomson Elite Financial Accounting System
• Collaborate with Accounting Management and business development personnel to improve current processes
• Maintain the Elite 3E system and support plans and strategy for the deployment of new modules; perform similar functions for other financial systems as time permits
• Work to ensure that technical issues involving financial systems are communicated to interested parties and resolved on a timely basis
• Work in conjunction with User Support to develop training materials designed to ensure end users are fully aware of best practices and techniques for using financial systems.
• Develop User Acceptance Testing (UAT) procedures, coordinating testing, piloting, feedback and issue tracking procedures
• Ensure the documentation, development and maintenance of a well-organized library of standard reports that end users can leverage
• Assists with month end closing, including processing and balancing
• Assists users with reporting

• 5+ years of hands-on experience supporting and troubleshooting legal billing and accounting applications
• Expertise with time and billing software (preferably Thomson Elite 3E), including system setups, implementation and security.
• Experience with writing SQL queries and financial reporting is a plus.
• Excellent interpersonal skills in order to work in a team environment. 
• Possess effective and concise communicative skills, both verbal and written.
• Discretion and confidentiality a must.
• Knowledge of Windows Desktop, 2008/2012 Servers and 3E IDE is a plus.
• Bachelor’s Degree

Seeking a dedicated, professional and enthusiastic individual focused on expanding their HR career within HRIS reporting and analysis.  Someone skilled with utilizing standard reporting tools and Crystal Reports to manage and audit data.

KEY RESPONSIBILITIES:

• Responsible for firmwide technical support related to the LawCruit database
• Design and program Crystal Reports to audit data within HRIS system
• Coordinate workflow throughout the life cycle of the applicant for both on-campus and in-office interviews
• Run queries and analyze data to ensure that current and accurate documentation is maintained
• Collaborate with IT to complete testing of new and current reports, applications, upgrades and patches
• Assist in the development and maintenance of databases and procedures
• Develop and maintain training materials and conduct training for end users

• 2+ years’ experience with at least one of the following:
• LawCruit database 
• Crystal Reports design/utilization
• or... Working within a law firm attorney recruiting department utilizing at least one integrated HRIS system
• Skilled with MS Word, Excel, PowerPoint, Outlook and Access
• Bachelor's Degree preferred

Seeking a skilled systems analyst and programmer to collaborate with end users and management teams to improve the overall process of Client Accounting within the organization.

KEY RESPONSIBILITIES

• Retrieve billing, accounting, financial, and related data from a Microsoft SQL Server database to produce reports needed by partners, clients, management, and staff members
• Design and develop applications to streamline and standardize billing and related reporting
• Stay current with developments in the information technology and legal industries to determine needs, requirements, opportunities, and impact to department and Firm
• Provide support and training to staff members on various applications, including ADERANT Expert, Excel, the department's custom Excel/VBA macros, and SQL Server Reporting Services (SSRS)
• Mine and analyze data regarding unbilled, accounts receivable, credits, and related metrics to assist the Firm in maximizing billing and collections and performance on specific engagements

• 2+ years of related experience
• Knowledge of and experience with queries in Transact-SQL using SQL Management Studio and Microsoft SQL Server 
• Knowledge of and experience with Visual Basic for Applications (VBA), Visual Basic (VB), or VB.Net,  SSRS , C# and Team Foundation Server
• Knowledge of and experience with legal industry time and billing suites
• Highly effective interpersonal and communication skills, both verbally and in writing
• Bachelor's degree

• Act as subject matter expert on specific Firm applications, processes and technology for Marketing and Business Development systems 
• Participate in strategic planning and implementation of Internet and Extranet web development projects, data driven applications and overall information technology department initiatives
• Collaborate with internal departments and external vendors to gather information and to develop project plans, schedules and estimates
• Document, track, analyze and report on business requirements and project statuses
• Coordinate project teams within and beyond the department based on project needs and deadlines
• Serve as a liaison between various support departments to review and implement and/or enhance business systems and processes 
• Evaluate Firm technology and offer suggestions for enhancements
• Facilitate product and platform ongoing support and maintenance
• Monitor industry trends and technologies for new or improved vendors, systems, processes or platforms

• 7+ years of systems development and implementation and/or application related project management experience
• Proficiency with SQL, InterAction, Gwabbit, ContacNet, Tikit, Microsoft Project, Office and Team Foundation Services
• Bachelor’s Degree
• Project Management Professional Certifications a plus

• Make quarterly presentation with the CIO to the respective office Operations Committee. 
• Act as senior lead on the ground for issue escalation and resolution. 
• Work with Service Delivery Team, with direction from CIO, in coordinated fashion to set the agenda for and lead the local office Advisory Group meetings; tracks and reports on feedback from those meetings to make continuous improvements and help IT better implement business solutions that work optimally. 
• Proactively identify and address unresolved issues on the ground working with the SOLA as well as Service Desk/Technology Support.
• Act as 'Go To' contact to respective Senior Director of Office Administration to address office/service delivery issues.
• Review service metrics, project initiatives, feedback from Operations Committee or other Committee members, opportunities to improve service and/or integrate service delivery offerings with other NY department members. Document/track all efforts to manage their progress and report on it.
• Meet with administrative departments quarterly to understand and address technology needs make sure needs and address through appropriate channels.
• Runs three projects (or more) during the course of the year to help lead and deliver solutions to the office and the Firm at large. 
• Participate in the Senior Director of Administration (SDA) scheduled Office Management meetings with other operational managers
• Provide detailed performance reviews.

• At least 4 years of IT management within a law firm
• 5+ years of technical experience in a customer-facing IT role
• Superior verbal and written communication skills
• Bachelor’s degree required
• Degree in computer sciences and/or further IT-focused graduate work

• Responsible for applying broad knowledge of principles, practices and procedures in project and team management to Plan, Execute and Delivery business critical projects. 
• The Project Manager is expected to complete difficult and complex assignments with limited direction and has the latitude to make decisions and recommendations regarding assigned projects. 
• The Project Manager will have wide accountability to drive the performance of cross functional teams involved in the planning and delivery of projects.
• Leads project planning, resourcing / staffing, progress reporting, people management, and troubleshooting for assigned projects. 
• Ensures project results meet requirements regarding technical quality, reliability, schedule and cost. 
• Leads business-process analysis and process-improvement activities as part of every project when BA resources are not available
• Interprets internal or external business issues and recommends best practices. 
• Solves complex problems; takes a broad perspective to identify innovative solutions. 
• The Project Manager proactively monitors and manages execution of deliverables through all program / project phases. 
• Leading multiple simultaneous cross-functional programs from inception through to deployment 
• Interacting with a variety of business and IT stakeholders as a peer and trusted advisor
• Leading business-process analysis and process-improvement activities as part of every project when BA resources are not available
• Contributing to improvements in project management processes and operating mechanisms
• Preparing, analyzing, and presenting requirements, design mockups and project dashboard

• 10+ years with a background in consulting, business analysis and process design.  Bachelor’s Degree in related field required.
• Work on new software implementations, infrastructure efforts such as a server refresh, process reengineering and enhancements to current software already in production. 
• Acts as Project Manager on assigned project efforts in accordance with the Firm's project management methodology.
• Leads project meetings, providing timely minutes and creating proper work breakdown structures (WBS) on which to execute; manages the work efforts outside of meetings.
• Actively utilizes Firm's Eclipse PM system to timeline/hold WBS, issues/risks, financials and status message on a daily/standard basis to reflect current state as real time as possible.
• Assigns and tracks resources by and across project/ project efforts in conjunction with functional managers.
• Escalates known issues/risks to project success to manager as appropriate when at an impasse where time, cost or resources are affected.
• Microsoft Project, Office, Outlook, Document Management System (DMS)
• Proficiency with Visio diagrams and decision trees
• Eclipse PM Software a plus; JIRA issue management software a plus
• Enterprise Management Systems; Financial, Human Resources, Time Tracking, and Billing 
• Experience with PeopleSoft a plus 

• Participate in large projects of moderate complexity involving the orchestration of tasks and or technology deployments.
• Resolve complex technical issues and conduct advance research.
• Maintain a familiarity industry concepts, best practices and procedures.
• Develop technical documentation and participate in the establishment of security policies, procedures and standards designed to align IT and firm business objectives.
• Coordinates activities associated with the installation of operation level services.
• Provides strong hands-on trouble shooting and installation skills.
• Provides expert judgment and analysis for the design, development and implementation of technical products and systems.
• Establishes and maintains effective working relationships with clients, attorneys and staff.
• Recommends alternatives to development and design to improve quality of products and/or procedures.
• Provide technical third level support 24x7, working in weekends is required if necessary.
• Performs other related duties as assigned.

• Minimum of 3 years of experience working with the required technology below
• Working knowledge of server based operating systems and communications protocols 
• Knowledge of administrative best practices and methodologies 
• Hands on experience working with MS Windows servers running IIS , DNS and DHCP
• Proficient in server virtualization using VMware ESX and knowledge of  storage virtualization
• Intimately familiar with networking protocols and concepts including routing, and TCP/IP.
• Active Directory and  scripting
• Microsoft Windows  Active Directory design, implementation and support
• Microsoft 2003/2008 Clustering Services
• Hands on experience with MS servers working with Storage Area Networks (SAN) and Network Attached Storage (NAS)
• Experience with Citrix Terminal server is a plus
• Experience with multi-platform computing preferred, e.g. Unix, Linux 
• Networking protocols and concepts including routing, TCP/IP and FTP
• Knowledge of Cisco routers, UNIX, Network Management and diagnostic tools are helpful.
• Experience in a multi time zone datacenter environment is preferred.
• Knowledge of Exchange 2007 or later, and SQL 2005 or later is a plus
• Ability to organize/prioritize work
• Pays attention to detail
• Works well under pressure
• Flexibility to adjust hours to meet operating needs

• Provides full design, planning, configuration, documentation, deployment and top level support for all legal technology databases and application interfaces
• Collaborate with team members to design, develop and maintain software applications and databases
• Obtain end users feedback and suggestions to assist in analyzing and establishing development needs
• Create databases and application interfaces based on analysis of requirements
• Define and document processes and procedures for evaluating and releasing new applications
• Write high performance code using established coding standards
• Implement security access on applications
• Develop unit tests to test code implementation
• Develop application testing plans and assist with the testing process, including contention with existing desktop applications
• Cross trains other IT staff and Technology Trainers in the use or maintenance of new software applications

• 2-5 years of experience developing applications using C#, .Net 4.5, WPF, MVVM, ASP.NET
• Ability to design SQL database objects for SQL Server 2008 R2/SQL Server 2012, writing stored procedures and user defined functions 
• Knowledge of Team Foundation Server, SQL Server Reporting Services and/or HTML 5 is a plus
• Thorough working knowledge of PCs, networks and web technology
• Flexibility to adjust hours to meet operating needs
• Must hold a Bachelor's Degree in Computer Science 

KEY RESPONSIBILITIES:

• Quality checks data received for loading and reports statistics on quality of data and images
• Loads data and images from CD and other media sources to the Firm's systems
• Converts and manipulates data for loading into the Firm's database systems
• Designs and documents software utility modules using scripting languages
• Performs complex tasks associated with OCR conversion, PDF conversion, CD-ROM creation and image printing that do not lend themselves to standardized procedure
• Works with LT Project Coordinator(s) to ensure quality of loaded data and images
• Informs Project Coordinator/Manager regarding project progress and issues
• Assists with software testing and trouble-shooting
• Creates databases and sets up user accounts
• Trouble-shoots and resolves issues with desktop applications and equipment
• Maintains physical order of source media and other related materials
• Assists with complex database searches and generation of reports
• Assists with printing, document production (paper and electronic), creates CDs
• Assists with creation of electronic bound volume sets

• 3-5 years’ experience 
• Working knowledge of Unix, programming principles, SQL for use with databases and job related computer software, i.e. imaging, database and Web technology
• Command of at least one scripting language
• Bachelor’s degree

• Assist with technical projects involving financial reporting systems within Planning and Analysis
• Generate various reports utilizing Hyperion Essbase/OLAP/Oracle Fusion reporting tools
• Assist with month end processes to ensure data migration is complete and accurate 
• Assist with technical projects involving applications within Finance and Accounting
• Serve as the liaison between vendors, IT and the user community regarding system needs and data flow
• Coordinate, implement and support changes to Budgeting/Reporting systems
• Troubleshoot existing Budgeting/Reporting systems problems
• Test and implement new versions of software
• Collaborate with staff on approaches to address business needs or opportunities utilizing a variety of financial applications
• Assist user groups in defining system project requirements 
• Develop training manuals and perform new user training

• 4+ years of experience analyzing financial reporting systems
• Essbase Administrator Knowledge; Certification not required
• Proficiency extracting and analyzing data from OLAP databases
• Experience implementing and managing Essbase cubes
• Ability to write and troubleshoot scripts in Essbase 
• Previous utilization of Oracle's Hyperion Financial Reporting Studio 
• Ability to manage, create, and deploy Hyperion applications utilizing EPM Architect
• Must have strong knowledge and experience with MS Access and MS Excel
• Law firm or financial services industry experience preferred
• Bachelor’s degree

• The Training Specialist is responsible for helping staff and attorneys learn and use available technology. 
• Training delivery includes classroom training, webinars, individual coaching, support, and document troubleshooting. 
• The Training Specialist follows Firmwide standard Lesson Plans when training, but also contributes to the development of classroom and CBT training curriculums. 
• Drafting training documents and communications as needed. 
• Provides end-user support on advanced topics as needed. 
• Manages small course and documentation development projects. 
• Develops training materials following technical documentation best practices. 
• Knowledge of Microsoft Office 2007/2010 products, proper use of Word to construct legal documents and the use of Document Management is essential 
• Specific Technologies & Programs used: Word, Excel, PowerPoint, Lotus Notes, Outlook, Carpe Diem, Kronos, Concordance, Adobe Acrobat , LegalKEY Recordkeeping 

• 5+ years legal technology experience 
• Must have experience working within a major law firm 
• Advance skills utilizing and training on DOCS Open, Outlook, Word, Excel, Concordance, DocuMatrix, LiveNote and Relativity
• Bachelor's Degree
• Flexible for overtime and travel as needed

• Responsible for the life cycle of technology projects including developing project plans, overseeing all aspects of design, project scope, implementation, evaluation and monitoring. 
• Integrate best practices, project standards, procedures and quality objectives across multiple complex projects and lines of business. 
• Create and monitor budgets, including strategically allocating budget monies for greatest return on investment. 
• Effectively lead a team of business analysts and project managers. 

• 8+ years relevant business and technology consulting experience
• 2+ years of experience managing business analysts and project managers
• Demonstrated project management skills for large scale projects
• Strong analytical and problem solving skills
• Ability to effectively translate business strategy into clearly defined technical projects that will deliver business value
• Bachelor’s degree in a related field, specialized training or equivalent experience.

Benefits:
• Medical and Dental Coverage
• Paid Time Off
• 401K
• Life and AD&D Insurance
• Savings Accounts
• Tuition reimbursement
• Corporate Gym Memberships
• Travel Reimbursement 

• The Training Specialist is responsible for helping staff and attorneys learn and use available technology. 
• Training delivery includes classroom training, webinars, individual coaching, support, and document troubleshooting. 
• The Training Specialist follows Firmwide standard Lesson Plans when training, but also contributes to the development of classroom and CBT training curriculums. 
• Drafting training documents and communications as needed. 
• Provides end-user support on advanced topics as needed. 
• Manages small course and documentation development projects. 
• Develops training materials following technical documentation best practices. 
• Knowledge of Microsoft Office 2007/2010 products, proper use of Word to construct legal documents and the use of Document Management is essential 
• Specific Technologies & Programs used: Word, Excel, PowerPoint, Lotus Notes, Outlook, Carpe Diem, Kronos, Concordance, Adobe Acrobat , LegalKEY Recordkeeping 

• College degree preferred
• At least four years training experience in law firm environment 

Benefits: • Paid Time Off • 401K • Medical and Dental Coverage
• Life and AD&D Insurance • Flexible Spending Accounts
• Tuition reimbursement • Corporate Gym Memberships
• Travel Expenses

• Quality checks data received for loading and reports statistics on quality of data and images 
• Loads data and images from CD and other media sources to the Firm's systems 
• Converts and manipulates data for loading into the Firm's database systems 
• Designs and documents software utility modules using scripting languages 
• Performs complex tasks associated with OCR conversion, PDF conversion, CD-ROM creation and image printing that do not lend themselves to standardized procedure 
• Works with LT Project Coordinator(s) to ensure quality of loaded data and images 
• Informs Project Coordinator/Manager regarding project progress and issues 
• Assists with software testing and trouble-shooting 
• Creates databases and sets up user accounts 
• Trouble-shoots and resolves issues with desktop applications and equipment 
• Maintains physical order of source media and other related materials 
• Assists with complex database searches and generation of reports 
• Assists with printing, document production (paper and electronic), creates CDs 
• Assists with creation of electronic bound volume sets 

• 3-5 years’ experience 
• Working knowledge of Unix, programming principles, SQL for use with databases and job related computer software, i.e. imaging, database and Web technology 
• Command of at least one scripting language 
• Bachelor’s degree 
• Available to work Wednesday-Sunday, 9:30am-5:30pm, with flexibility for overtime 

• Perform and maintain operating system patch management on all workstations and servers; ensure they remain secure and protected from virus activity
• Daily system monitoring of server, network and system logs for discrepancies 
• Maintain a healthy Windows active directory environment
• Build, configure and support VMware Infrastructure Environment
• Document processes, procedures, setups and configurations in relation to supported information systems
• Perform installations and maintenance on all Operating Systems (Windows Server, VSphere) and server hardware; ensure the capacity, reliability and availability of networks meet the business requirements
• Ensure all information systems are compliant with security policies
• Provide support for Microsoft Exchange System and related systems

• 5-10 years legal technology experience 
• Must have IT experience focused on server room operations and management
• Advanced knowledge and skills with Windows 2003/2008 Administration with Active Directory (Provisioning, Group Policies, OU, scripting, etc.), MS Exchange 2007 and Systems Management tools (WSUS, SCCM, SNMP etc.)
• Cisco Hardware/IOS knowledge a plus 
• Experience with NetApp SAN, VMWare ESX and Citrix XenApp a plus, not required
• Bachelor's Degree or equivalent work experience

JobsBenefits: Medical and Dental Coverage - Paid Time Off - 401K - Life and AD&D Insurance - Savings Accounts - Tuition reimbursement - Corporate Gym, Travel and much more 

Ideal legal technology training candidates will have excellent communication skills with the ability to work individually as well as collaborate with team members in regional offices. 

The major focus of this position will be to familiarize newly hired employees to the firm’s technology product capabilities as well as provide on-going training sessions to existing employees.

• Provide database orientation and training to attorneys, legal assistants and support staff on location as well as regional offices, both domestic and international
• Conduct on-going case-specific training, focusing on using the applications to address the specific needs of the case team
• Schedule training sessions and maintain training attendance records through remote access technology and in person sessions
• Perform "Just In Time" (JIT) training to end users
• Develop and maintain standard course outlines, computer-based training programs (cbt) and training materials including user guides and reference cards
• Conduct training needs analysis and assist with testing new applications and versions

• 4-7 years legal technology experience
• Must have experience working within a major law firm 
• Advance skills utilizing and training on DOCS Open, Outlook, Word, Excel, Concordance, DocuMatrix, LiveNote and Relativity
• Bachelor's Degree, JD a plus but not required
• Flexible for overtime and travel as needed

• Daily system monitoring of server, network and system logs for discrepancies 
• Build, configure and support NetApp SAN and VMware Infrastructure Environment 
• Monitor, configure and support Cisco hardware/IOS including switching/routing/VPN and firewall environment with respect to local and remote office connectivity
• Support disasters recover site and processes
• Maintain a healthy network and server room environment
• Document processes, procedures, setups and configurations in relation to supported information systems
• Perform installations and maintenance on all Operating Systems (Windows Server, VSphere) and server hardware; ensure the capacity, reliability and availability of networks meet the business requirements
• Ensure all information systems are compliant with security policies 
• Provide support for Microsoft Exchange System and related systems

•  5-10 years legal technology experience
• Must have IT experience focused on server room operations and management
• Advanced knowledge and skills utilizing VMware ESX and NetAPP SAN
• Cisco Hardware/IOS with switching/router experience a plus
• Windows 2003/2008 Administration with Active Directory (Provisioning, Group Policies, scripting, etc.), MS Exchange 2007, Systems Management tools (WSUS, SCCM, SNMP etc.), Citrix XenApp, and SQL experience a plus
• Bachelor's Degree or equivalent work experience

Job Benefits:
Medical and Dental Coverage - Paid Time Off - 401K - Life and AD&D Insurance - Savings Accounts - Tuition reimbursement - Corporate Gym 

• Provides full design, planning, configuration, documentation, deployment and top-level support for all technology applications
• Ensure that adherence to Firm standards is monitored and followed by all members of the Technology Services department
• In concert with Technology Support group, develops best practices for troubleshooting problems with desktop applications
• Defines and documents the process for the evaluation of new releases to any of the key desktop applications
• Make recommendations for/or against the upgrade based on firm requirements and knowledge of the software
• Assists in efforts to optimize application performance to the end-user
• Assists in maintaining an application testing environment
• Maintains awareness of technology developments and makes recommendations to Associate Director of Infrastructure
• Provides input into negotiations of software licensing and support agreements
• Participates in cross-functional team projects to implement new or updated technology
• Assist with resolution of escalated incidents and participates in problem management activities
• Cross-trains other IT staff in the use or maintenance of technology
• Communicate with employees of the Firm as well as external clients and vendors via electronic and print correspondence, over the telephone and in-person

• 7-10 years Desktop Applications or Desktop Supports experience in law firms or corporate Sr. Desktop Support setting
• Mastery-level knowledge of Microsoft Office Microsystem DocXTools, WorkShare Professional, DocAuto, MacPac, Autonomy FileSite and Nuance PDF
• Specialization in multiple areas of technology including application deployment technologies
• Bachelor’s degree or equivalent work experience

CONTACT PAGE  Janice Miller  http://www.lawfirmpeople.com/html/janice_miller.html
 

• $85,000 base
• Medical
• Dental
• Vision care
• 401(k) w/match
• Health club privileges
• Bonus.
• Generous PTO and more

• Responsible for training all new hire and current employees on customized computer applications, telephone systems, firm technology policy and procedures, as well as best practices.
• Design, develop and implement training programs and documentation that are effective and easy to understand.
• Work closely with all levels of the firm to ensure that the delivered product meets training objectives, standards, and timelines.
• Coordinate and schedule training, including brush-up and skill enhancement classes.
• Learn new applications and design training curriculum using various methodologies.
• Assist in the development of in-house customized eLearning modules (Captivate).
• Perform requisite administrative course preparation (organize class outlines, manuals, reference sheets, etc.)

• Candidate must have 4+ years of training design and delivery experience; law firm experience preferable.
• Must have a strong understanding of current technology and the ability to learn new technologies quickly.
• Must have the ability to present subject matter in understandable terms to adult users with various levels of computer experience.
• Must have excellent written and verbal communication skills and be able to work in a team environment
• Excellent customer service, interpersonal and problem solving skills required.
• Expert level skills in Microsoft Office required.
• Experience in iManage FileSite, Legal MacPac, TimeKM, PDFDocs/CompareDocs, Concordance, IPro, LiveNote, CaseMap, Compulaw or their equivalents highly preferred.
• Experience with UniversitySite or other LMS tools a plus.
• Occasional travel required.

• $100,000 base
• Medical
• Dental
• Vision care
• 401(k) w/match
• Health club privileges
• Bonus.
• Generous PTO and more

• Bachelor’s degree in Business, Technology and/or Instructor Certification;
• At least seven years of training experience, including five years of classroom training in a professional service environment;
• Proven experience developing e-learning programs using instructional tools such as Captivate or Camtasia
• Experience managing content within a learning management system
• Excellent communication, presentation, writing and editing skills
• A knowledge of evaluation processes for all types of training programs
• The ability to work with SME’s, learn new processes and translate them into achievable learning objectives
• Excellent knowledge of legal specific software and Microsoft Office (Word, Excel and PowerPoint).

• $60,000 with paid IT
• Outstanding firm paid benefits
• Bonus
• Generous PTO and more

• Client and internal meetings that require video or audio conferencing, digital presentations, other audiovisual components, or computer technical support. Employee training sessions that involve setup and removal of ad hoc training rooms with workstations, projection or video recording/playback.
• Evening receptions, charity events, alumni and new associate gatherings, and annual firm-wide events that utilize background music, microphones, lighting adjustments and  video streaming. 
• On-site depositions and arbitrations that require audiovisual presentation, video archiving, or technical support for material and expert witnesses, judges, visiting attorneys, and court appointed staff. 
• Formal speeches, panel discussions, publicized interviews and other VIP speaking engagements that call for presentation services and guidance on event staging. 
• Off site event support that requires coordination of AV services. 

• Portable and built-in videoconference equipment.
• Built-in speakerphones, portable Polycom units and voice amplification systems. 
• Digital projectors, overhead projectors and document cameras. 
• Crestron touch panels. 
• Remotely controlled cameras, video and audio matrix switchers and control software. 
• Portable screens, built-in rear and front projection screens, LCD display monitors. 
• Built-in, boundary, and handheld microphones, lavalier microphones and receivers. 
• Overhead speakers, portable speakers, stereo systems, headphones and recorders. 
• TVs, VCRs, DVD players, and camcorders. 
• Cable television and desktop television transmission. 
• Laser pointers, wireless presentation mice, universal remote controls.
• IT Technical Support and Duties 
• Offer IT Support for conference room attendees. 
• Loan out and set up printers, fax machines, and laptops for short-term use.
• Support related software, ex. PowerPoint, iManage, Lotus Notes and Windows Media Player. 
• Set up and break down ad hoc computer/laptop workstations and training areas.
• Maintain audiovisual stock and offer assistance with hardware inventories. 
• Verify and enter data, run reports in ESP2000 conference reservation system. 
• Assist the IT Hardware group with computer, laptop, printer, and monitor rollouts. 
• Hook up and configure Internet connections, including innocuous changes to computer settings, advice in reaching external VPNs, utilization of LAN hubs, and patching of additional connections in network closets as needed. 

• Create and update process documents, evaluation reports, and technical papers. 
• Provide suggestions to management on process or configuration improvements and applications.
• Develop and implement procedures; offer interdepartmental law firm technical training as appropriate. 
• Research and recommend purchases to maintain and improve audiovisual services. 
• Prepare weekly reports to document issues, assess departmental needs and requests, address technical and process questions and evaluate progress for ongoing projects
• Maintain training and technical requests as job / jobs tickets in the database.

• $50,000 as a base salary to start
• With generous paid overtime
• Firm firm paid benefits
• 401K w/match plan
• Yearly bonus
• Generous and liberal PTO

U.S. Based Multinational Law Firm

Downtown Manhattan, New York, City, NY

Ideal access to all transportation for an easy Downtown commute

Modern, professional work environment with a substantial international law firm

• Assist staff members with IT issues related to these applications:
• Microsoft Office
• DocsOpen
• MS Exchange
• LegalKey
• BlackBerry
• Windows

2-4+ years of experience working in a law firm. 

Must have experience with systems such as: Microsoft Office XP, DocsOpen, MS Exchange, LegalKey, BlackBerry, Windows, etc.

A person who enjoys teaching and training law firm professionals about working with technology in a professional legal environment.

Mantain technical job and jobs tickets in the request database.